Over 12 years of experience working for the travel industry, starting in the customer service area and for the past X years at a host travel agency. I am easily adaptable to procedure changes, as I am used to it. I am a fast worker and have always finished my work well within the deadline, an often in half the time required. I have good interpersonal skills and enjoy team work, but I am also comfortable working on my own. I welcome new opportunities to better myself. ________________________________________________________________________________________________ Work Experience: Account Specialist 08/2009 – 03/2020 Travel Leaders, Montevideo, Uruguay As part of the On Boarding and Welcome team I on-boarded new travel agencies and new additional agents for a host travel agency. I managed several plan types and departments within TLGs. I provided GDS access to any agent who requested it, including Sabre, Amadeus, Worldspan, Apollo. Depending on the plan, I offered most of our agents a welcome call where I would guide them through the system and explain how to start working with the host agency. Software Support Specialist 02/2008 – 07/2009 Sabre Holdings, Montevideo, Uruguay I provided support to travel agents using Sabre as their GDS, both MySabre and SabreRed. I solved issues in less than 30 minutes. I was able to take control of the call, using different methods to make it easier for the caller to understand. I am comfortable with a variety of accents and could thus communicate easily with people from various regions. Worked for USA, Canada, the Caribbean and Latin America market as calltaker. I also communicated with U.S. clients via chat sessions . Studies: Photography 07/2016 – 03/2018 Claeh University , Montevideo, Uruguay Higher Level education Photography Composition Lighting Photography history Photoshop Lightroom Translation Level 1 02/2017 02/2007 Instituto Cultural Anglo Uruguayo, Montevideo, Uruguay Basic Translation training Humanities/Legal Specialization 02/2005 – 02/2017 Fancisco Bauza N6, Montevideo, Uruguay High-School Diploma Languages English as a second language Spanish mother tongue Basic German Photography Excellent composition Photoshop Lightroom…Over 12 years of experience working for the travel industry, starting in the customer service area and for the past X years at a host travel agency. I am easily adaptable to procedure changes, as I am used to it. I am a fast worker and have always finished my work well within the deadline, an often in half the time required. I have good interpersonal skills and enjoy team work, but I am also comfortable working on my own. I welcome new opportunities to better myself. ________________________________________________________________________________________________ Work Experience: Account Specialist 08/2009 – 03/2020 Travel Leaders, Montevideo, Uruguay As part of the On Boarding and Welcome team I on-boarded new travel agencies and new additional agents for a host travel agency. I managed several plan types and departments within TLGs. I provided GDS access to any agent who requested it, including Sabre, Amadeus, Worldspan, Apollo. Depending on the plan, I offered most of our agents a welcome call where I would guide them through the system and explain how to start working with the host agency. Software Support Specialist 02/2008 – 07/2009 Sabre Holdings, Montevideo, Uruguay I provided support to travel agents using Sabre as their GDS, both MySabre and SabreRed. I solved issues in less than 30 minutes. I was able to take control of the call, using different methods to make it easier for the caller to understand. I am comfortable with a variety of accents and could thus communicate easily with people from various regions. Worked for USA, Canada, the Caribbean and Latin America market as calltaker. I also communicated with U.S. clients via chat sessions . Studies: Photography 07/2016 – 03/2018 Claeh University , Montevideo, Uruguay Higher Level education Photography Composition Lighting Photography history Photoshop Lightroom Translation Level 1 02/2017 02/2007 Instituto Cultural Anglo Uruguayo, Montevideo, Uruguay Basic Translation training Humanities/Legal Specialization 02/2005 – 02/2017 Fancisco Bauza N6, Montevideo, Uruguay High-School Diploma Languages English as a second language Spanish mother tongue Basic German Photography Excellent composition Photoshop LightroomWWWW…