Intros are your first message to a new person. Every Twine member gets 5 free intros per month and Pro members get 30. When you send a message to someone for the first time you’ll use one of your monthly intros. Any replies or messages to people that you’ve already contacted are free and unlimited.
That’s it, simple. First message to a new person = 1 intro, all other messages are free and unlimited.
Your intros will reset to 5 each month on the date you created your account. For Pro Members it resets to 30 from the date you started your Pro subscription. The limits are there to stop those pesky spammers and keep your inbox clean so you don’t miss out on real awesome opportunities.
Keep your eyes peeled because we’ll be introducing ways for you to earn more intros. Watch this space…
You also told us that you wanted a dedicated page for messages in the web browser, just like we have on the awesome iOS apps, and we’ve delivered. Just click on the message button in the header it will take you to a separate Messages page.
We’re really excited to see how these changes to messages will help you collaborate on even more amazing projects. Please let us know what you think by contacting us at firstname.lastname@example.org.