Let me start with why: I have a mission to raise and nourish people so that everyone can connect to a significant empathic value in life. I want you to feel you are making a difference in your customers’ lives. By empathizing with them and knowing the challenges and success they meet, giving the skills and abilities to them through you. Working in customer service for years and years, I have learned one valuable lesson; people love and respect the truth. Truth, with clear and open communication, including them into the process, is one of the keys to success.