Welcome to my profile!!
My name is Odujaja Onyekachi Adaeze and I’m an experienced virtual assistant with over 3 years of experience. Highly analytical and organized in addressing routine needs and managing unique circumstances. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service. With my last few years of employment being remote, I have also learned that I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through in my performance every day and with the quality of work, I provide.
I am highly skilled in live chat, email and phone support. I am familiar with many remote tools such LiveChat, Slack, Microsoft Teams, and Google Suite, to name a few.
Iam also a very quick learner and catch on to new systems and programs with ease. Some of the qualities I will bring to your team include: -Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My KPIs have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions. - Professional Attitude: As my references will attest, I have a knack for staying upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open. - Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts are important to me. I am also highly motivated to progress in my career and eager to grow and succeed in every position I hold.
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