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Help Desk Specialists/IT require excellent communication, problem-solving, and technical skills. They must be familiar with various computer software and hardware and provide exceptional customer service. Troubleshooting and identifying solutions quickly are also essential skills. Help Desk Specialists/IT should improve customer service and technical skills while developing soft skills like time management and stress management. --- Help desk support/IT - Manager of Operations, Osteocare Pain Centers, Dallas, Texas 2006 – 2024 As a manager of operations for Osteocare Pain Centers for over 18 years, I applied my Help desk support, IT (Information Technology), Healthcare, UX, and Adobe InDesign skills to design and optimize solutions that improved the pain management experience for patients, staff, and providers. I created and enhanced online and offline interfaces, forms, and materials that increased the quality and accessibility of Osteocare's services. I also managed the daily operations of the clinics, ensuring compliance, safety, and productivity. I supported the mission of Osteocare to provide compassionate and personalized care for people with chronic pain and contributed to the growth and success of the organization. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence. I have recently completed the Google UX Design Certificate from Coursera, demonstrating my commitment to learning and advancing my skills in the UX field. Help desk support/IT - Owner and Clinic Director, Brookhaven Health & Rehab Center, Farmers Branch, TX 2001-2006 The IT Infrastructure Upgrade project is progressing well and on schedule. The project team has completed all the planned tasks for the reporting period. The project is expected to deliver the anticipated benefits to the organization, including improved reliability, security, and performance. I have leveraged my IT Infrastructure and Adobe InDesign skills to create and improve online and offline interfaces, forms, and materials that enhance the quality and accessibility of pain management services. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence.…Help Desk Specialists/IT require excellent communication, problem-solving, and technical skills. They must be familiar with various computer software and hardware and provide exceptional customer service. Troubleshooting and identifying solutions quickly are also essential skills. Help Desk Specialists/IT should improve customer service and technical skills while developing soft skills like time management and stress management. --- Help desk support/IT - Manager of Operations, Osteocare Pain Centers, Dallas, Texas 2006 – 2024 As a manager of operations for Osteocare Pain Centers for over 18 years, I applied my Help desk support, IT (Information Technology), Healthcare, UX, and Adobe InDesign skills to design and optimize solutions that improved the pain management experience for patients, staff, and providers. I created and enhanced online and offline interfaces, forms, and materials that increased the quality and accessibility of Osteocare's services. I also managed the daily operations of the clinics, ensuring compliance, safety, and productivity. I supported the mission of Osteocare to provide compassionate and personalized care for people with chronic pain and contributed to the growth and success of the organization. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence. I have recently completed the Google UX Design Certificate from Coursera, demonstrating my commitment to learning and advancing my skills in the UX field. Help desk support/IT - Owner and Clinic Director, Brookhaven Health & Rehab Center, Farmers Branch, TX 2001-2006 The IT Infrastructure Upgrade project is progressing well and on schedule. The project team has completed all the planned tasks for the reporting period. The project is expected to deliver the anticipated benefits to the organization, including improved reliability, security, and performance. I have leveraged my IT Infrastructure and Adobe InDesign skills to create and improve online and offline interfaces, forms, and materials that enhance the quality and accessibility of pain management services. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence.

Robert Peretti

1st Assistant Director

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Help Desk Specialists/IT require excellent communication, problem-solving, and technical skills. They must be familiar with various computer software and hardware and provide exceptional customer service. Troubleshooting and identifying solutions quickly are also essential skills. Help Desk Specialists/IT should improve customer service and technical skills while developing soft skills like time management and stress management. --- Help desk support/IT - Manager of Operations, Osteocare Pain Centers, Dallas, Texas 2006 – 2024 As a manager of operations for Osteocare Pain Centers for over 18 years, I applied my Help desk support, IT (Information Technology), Healthcare, UX, and Adobe InDesign skills to design and optimize solutions that improved the pain management experience for patients, staff, and providers. I created and enhanced online and offline interfaces, forms, and materials that increased the quality and accessibility of Osteocare's services. I also managed the daily operations of the clinics, ensuring compliance, safety, and productivity. I supported the mission of Osteocare to provide compassionate and personalized care for people with chronic pain and contributed to the growth and success of the organization. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence. I have recently completed the Google UX Design Certificate from Coursera, demonstrating my commitment to learning and advancing my skills in the UX field. Help desk support/IT - Owner and Clinic Director, Brookhaven Health & Rehab Center, Farmers Branch, TX 2001-2006 The IT Infrastructure Upgrade project is progressing well and on schedule. The project team has completed all the planned tasks for the reporting period. The project is expected to deliver the anticipated benefits to the organization, including improved reliability, security, and performance. I have leveraged my IT Infrastructure and Adobe InDesign skills to create and improve online and offline interfaces, forms, and materials that enhance the quality and accessibility of pain management services. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence.…Help Desk Specialists/IT require excellent communication, problem-solving, and technical skills. They must be familiar with various computer software and hardware and provide exceptional customer service. Troubleshooting and identifying solutions quickly are also essential skills. Help Desk Specialists/IT should improve customer service and technical skills while developing soft skills like time management and stress management. --- Help desk support/IT - Manager of Operations, Osteocare Pain Centers, Dallas, Texas 2006 – 2024 As a manager of operations for Osteocare Pain Centers for over 18 years, I applied my Help desk support, IT (Information Technology), Healthcare, UX, and Adobe InDesign skills to design and optimize solutions that improved the pain management experience for patients, staff, and providers. I created and enhanced online and offline interfaces, forms, and materials that increased the quality and accessibility of Osteocare's services. I also managed the daily operations of the clinics, ensuring compliance, safety, and productivity. I supported the mission of Osteocare to provide compassionate and personalized care for people with chronic pain and contributed to the growth and success of the organization. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence. I have recently completed the Google UX Design Certificate from Coursera, demonstrating my commitment to learning and advancing my skills in the UX field. Help desk support/IT - Owner and Clinic Director, Brookhaven Health & Rehab Center, Farmers Branch, TX 2001-2006 The IT Infrastructure Upgrade project is progressing well and on schedule. The project team has completed all the planned tasks for the reporting period. The project is expected to deliver the anticipated benefits to the organization, including improved reliability, security, and performance. I have leveraged my IT Infrastructure and Adobe InDesign skills to create and improve online and offline interfaces, forms, and materials that enhance the quality and accessibility of pain management services. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence.

Available to hire

Youngstown, United States

$400 per day ($50 per hour)

Help Desk Specialists/IT require excellent communication, problem-solving, and technical skills. They must be familiar with various computer software and hardware and provide exceptional customer service. Troubleshooting and identifying solutions quickly are also essential skills. Help Desk Specialists/IT should improve customer service and technical skills while developing soft skills like time management and stress management.

Help desk support/IT - Manager of Operations, Osteocare Pain Centers, Dallas, Texas 2006 – 2024

As a manager of operations for Osteocare Pain Centers for over 18 years, I applied my Help desk support, IT (Information Technology), Healthcare, UX, and Adobe InDesign skills to design and optimize solutions that improved the pain management experience for patients, staff, and providers. I created and enhanced online and offline interfaces, forms, and materials that increased the quality and accessibility of Osteocare’s services.

I also managed the daily operations of the clinics, ensuring compliance, safety, and productivity. I supported the mission of Osteocare to provide compassionate and personalized care for people with chronic pain and contributed to the growth and success of the organization. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence. I have recently completed the Google UX Design Certificate from Coursera, demonstrating my commitment to learning and advancing my skills in the UX field.

Help desk support/IT - Owner and Clinic Director, Brookhaven Health & Rehab Center, Farmers Branch, TX 2001-2006

The IT Infrastructure Upgrade project is progressing well and on schedule. The project team has completed all the planned tasks for the reporting period. The project is expected to deliver the anticipated benefits to the organization, including improved reliability, security, and performance.

I have leveraged my IT Infrastructure and Adobe InDesign skills to create and improve online and offline interfaces, forms, and materials that enhance the quality and accessibility of pain management services. I am passionate about improving the lives of people with pain, and I seek to join a team that shares this vision and values innovation, collaboration, and excellence.