Merchology LLC: Seasonal Order Graphics Specialist
Graphic Designer is needed in Plymouth, United States.
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Client: Merchology LLC
Location: Plymouth, MN
Contract: Temporary
Merchology is seeking a Seasonal Order Graphics Specialist to join our Customer Service team. Reporting to the Customer Service Supervisor, the Order Graphics Specialist is a critical role that provides customers with a review of their logo on specified products to ensure brand alignment. Having a keen eye for detail and quality control is a must. This position is a great opportunity to join Merchology during our busiest time of the year from September to December/January.
PRIMARY RESPONSIBILITIES
A successful Order Graphics Specialist will:
- Conduct thorough process and quality reviews of customer logos utilizing Adobe Creative Suite, with a focus on Photoshop and/or Illustrator
- Perform comprehensive reviews of customer logos, meticulously assessing color correction needs, and efficiently coordinate the routing process to the Digitizing team
- Have a collaborative demeanor to build relationships and trust with customers who seek assistance with logo edits
- Thrive in a fast-paced environment interacting with colleagues and customers via chat, email, and phone
- Timely communication and collaboration with Digitizing and Customer Service teams
- Additional projects or duties as assigned
REQUIRED QUALIFICATIONS
- High school diploma or GED required; Associates or Bachelors degree preferred
- Proficiency in Adobe Illustrator and Photoshop
- Friendly and team-oriented attitude to Win as a Team
- Microsoft Office Suite proficiency
- HubSpot or CRM knowledge a plus
- Efficient and detail-oriented
- Ability to type 45 WPM
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Hybrid work schedule following successful completion of training - there is no option for fully remote work
- Great team environment and continued training in customer service
- Employee Assistance Program
- Company-sponsored social events
- Premium brand partner discounts
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