Makeup Artist Lead, Pat Mcgrath, Birmingham (22.5hours, 12-month FTC)

Hair and Makeup is needed in Birmingham, United Kingdom.

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Client: Selfridges

Location: Birmingham, United Kingdom

Contract: 12 Months Fixed Term

Role Responsibility

• Provide expert application of Pat McGrath Lab cosmetics from everyday looks to special events
• With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
• Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
• Understand and follow health, safety and security procedures, and play an active role in preventing stock loss

The Ideal Candidate

• Experienced Makeup Artist with Counter experience
• Comprehensive knowledge of current beauty trends and latest products
• A great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
• Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
• Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
• Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
• An example of our values, a trusted and respected colleague

About the Company

Rewards and benefits

• Generous annual leave that increases with length of service
• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations
• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
• Defined pension contribution scheme
• Generous commission scheme
• Enviable team member discount including sale previews and double discount days
• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
• Subsidised gym memberships
• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
• Access to a wide range of training programmes to help your career development