Xfinity Creative: Freelance UI/UX Designer (Philadelphia Office)

UX Designer is needed in Philadelphia, United States.

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Client: Xfinity Creative

Location: Philadelphia, PA

Contract: Contractor

Role Overview

Xfinity Creative’s Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners. We’re a new team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers. This role is obsessed with the customer experience and designing experiences that keep them front and center while delivering on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com and Retail Interactive Platforms this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

The Freelance UI/UX Designer is responsible for:

• Responsible for designing, developing & producing holistic digital experiences
• Advocate for the user while working closely with product managers to strategically solve complex problems
• Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
• Works with moderate guidance in own area of knowledge
• Drives user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment
• Contributes to coherent visual and interaction designs across flows and channels
• Work with UX research to plan user testing sessions and translate research findings into future design deliverables
• Conducts stakeholder interviews, analyzes customer feedback, usability and research user behavior to enhance existing products
• Collaborate with the product team to evaluate and prioritize features balancing business and end user needs
• Participate in design workshops to drive discovery and better understand the user’s needs
• Confidently present UX/UI designs to stakeholders, users, and development teams in formal and informal settings

The Ideal Match:

• 6+ years relevant experience
• Experience working as a UX/UI designer on digital web and mobile projects
• Experience with web development and CMS systems a plus
• An attitude that is proactive, analytical, and organized
• Excellent communication skills
• Excellent written and verbal communication skills
• Strong understanding of marketing
• Proven ability to excel in a fast-paced environment with multiple projects and deadlines