Vision - Lead UX Designer

UX Designer is needed in Baltimore, United States.

Client: Vision

Location: Baltimore, United States

Contract: Full Time, Contractor

Job Description

The Lead UX designer will work with agency partners and residents to iteratively design the website using human-centered design practices. Responsibilities include:

• Owning the design process and standards for the website
• Owning and managing updates to the City’s Digital Style and Content Guide
• Working with agency content managers and designers to identify user needs and ensure agency design and UX meet those needs
• Leading and conducting user experience (UX) research and design
• Leading design sessions to gain insights into user behavior
• Translating user insights into digital interactions
• Creating personas and other design process artifacts through user research and data
• Defining interaction models and evaluating success
• Developing workflows, wireframes, and prototypes related to user needs
• Visually designing digital graphics, user interfaces, and team presentations
• Working closely with the development team to build and evaluate new experiences on the city website
• Building trust and partnerships by working alongside agency partners
• Helping grow the City’s human-centered approaches and spread design best practices in collaboration with web professionals across City agencies

Requirements

Education & Experience:

• Five (5) years of experience in user experience (UX), user interface (UI), and service design; experience in digital is strongly preferred
• Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology
• Experience implementing accessibility standards in digital products
• Exceptional written, verbal, and visual communication skills

The following are desirable experiences or traits, but not required:

• Comfort in high-pressure, challenging environments and an enterprising spirit
• Deep familiarity with design frameworks
• Experience leading human-centered design workshops
• Familiarity with interaction design and information architecture
• Knowledge of front-end development is a plus
• Strong organizational and people skills

Other Information

• Job Types: Full-time, Contract
• Pay: Up to $65.00 per hour
• Benefits: 401(k), Dental insurance, Health insurance
• Schedule: Monday to Friday
• Education: Bachelor’s (Required)
• Experience level: 5 years
• Ability to commute to Baltimore, MD (Required)
• Work Location: In person