City of Baltimore, Mayor's Office of Employment Development - Lead UX Designer - Trigyn - MOED External

UX Designer is needed in Baltimore, United States.

Client: City of Baltimore, Mayor’s Office of Employment Development

Location: Baltimore, United States

Contract: Contractor

Job Description:

The Lead UX designer will work with client, agency partners, and residents to iteratively design the website with human-centered design practices. They will own the design process and standards for the website, manage updates to the client’s Digital Style and Content Guide, and work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs. The Lead UX designer will also lead and conduct user experience (UX) research and design, translate user insights into digital interactions, create personas and other design process artifacts through user research and data, define interaction models and evaluate success, develop workflows, wireframes and prototypes related to user needs, visually design digital graphics, user interfaces, and team presentations, work closely with the development team to build and test new experiences on the website, build trust and partnerships by working alongside agency partners, and help grow the client’s human-centered approaches and spread design best practices in collaboration with web professionals across client agencies.

Requirements:

• Five (5) years of experience in user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred
• Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology
• Experience implementing accessibility standards in digital products
• Exceptional written, verbal, and visual communication skills
• Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit
• Deep familiarity with design frameworks
• Experience leading human-centered design workshops is a plus
• Familiar with interaction design and information architecture
• Knowledge of front-end development is a plus
• Strong organizational and interpersonal skills

Other Information:

No other information provided.